Bus Groups

JACK Cleveland Casino welcomes bus groups year-round!
Book your trip now for an exciting adventure in Downtown Cleveland.


Bring your group of 30 or more passengers and receive free slot play!


In order to participate in our program the following is required:

  • 21+

    Individuals in your bus group must be over the age of 21 years old.

  • Government-issued photo ID

    Must present a valid Government-issued photo ID.

  • Group Size

    Bus groups must maintain 30 individuals in order to receive casino incentive.

  • Minimum Stay

    Must have a minimum casino stay of (4) hours to receive casino incentive.

  • ClubJACK

    Individuals must sign up for a ClubJACK card to receive free slot play. In order to sign up a valid government issued photo ID and email address must be provided.

Advanced reservations, bus operator services agreements and insurance requirements are required for all bus tour groups.


We require 5 business days’ notice of the trip, and group manifest must be returned to the casino within 3 business days’ from the groups’ scheduled arrival date. Also, walk-ins are not eligible to receive a group bonus.


Please fill out the form below and a member of our marketing department will contact you to schedule your visit.


If you have further questions, please call 216-297-4791.

Please note: this is not a confirmation letter. Only groups that receive a confirmation letter from JACK Casino are eligible for a group bonus.

Complete Form

    Group Name *

    Group Departure City *

    Contact Full Name *

    Contact Phone *

    Contact Email *

    Arrival Date *

    Arrival Time *

    Departure Time *

    Bus Company *

    Total Number of Passengers*

    Additional Information (special occasion, etc.)