Based on directives from the State of Ohio, we will be temporarily closing our doors to comply with the Director of Ohio Department of Health’s Order related to mass gatherings. We will announce a reopening timeframe as soon as we have additional information.
● VICI Properties to purchase JACK subsidiary and enter into leaseback agreement with JACK Entertainment. ● JACK Entertainment will continue operating the properties and remains committed to investing in JACK Cleveland Casino and JACK Thistledown Racino. JACK Entertainment LLC (“JACK Entertainment”) today announced that certain of its affiliates have entered into an agreement with VICI Properties (“VICI”), a real estate investment trust, to sell the membership interests of a subsidiary that owns the land and real estate assets of JACK Cleveland Casino and JACK Thistledown Racino for approximately $843 million, pending regulatory approval. VICI will simultaneously enter into a favorable triple-net leased fee agreement with JACK Entertainment who will continue to invest in and operate JACK Cleveland Casino and JACK Thistledown Racino under the same brand and identity the community has known since 2016. JACK Entertainment has invested more than $700 million into JACK Cleveland Casino and JACK Thistledown Racino since the properties opened in 2012. The company will continue to make further investments to enhance the overall guest experience, which will be announced in more detail at a later date. Going forward, Dan Gilbert, Matt Cullen, Chairman JACK Entertainment, and Mark Dunkeson, Chief Executive Officer JACK […]
JACK Cleveland Casino and JACK Thistledown Racino have received the 2019 recognition for their outstanding workplace culture bold JACK Entertainment, a recognized leader in the gaming-hospitality industry, has been named a 2019 Top Workplace by The Plain Dealer. For the second year in a row, the company has received the recognition which is based on feedback from an anonymous team member survey that measures workplace culture. “Our dedicated team members are the driving force behind JACK Entertainment and we are committed to delivering an engaging work culture and creating an atmosphere where hardworking and passionate individuals can excel,” said Mark Tricano, senior vice president of operations, Northeast Ohio, for JACK Entertainment. “We are pleased to receive this recognition for a second consecutive year and are grateful for our team members’ dedication to making JACK a great place to work and play.” JACK’s emphasis on the importance of team members was made evident in the recent JACK Loves CLE campaign. The award winning advertising campaign, which launched in March, made team members the face of the brand and stars familiar faces from the casino and racino from chefs to dealers, slot attendants and valet hosts. JACK Entertainment […]
The newly launched JACK Loves CLE campaign has been honored with three 2019 Telly Awards JACK Entertainment is excited to announce that it has been honored with three 2019 Telly Awards for the newly launched JACK Loves Cle commercial. The Cleveland brand received Bronze awards in the categories Travel/Tourism, Use of Music, and Editing in the 40th Anniversary Telly Awards. The commercial, produced by the California based production company ImageCrew, launched in March of 2019 and features JACK team members from JACK Cleveland Casino and JACK Thistledown Racino as the stars of the campaign from chefs to dealers, slot attendants and valet hosts. Set to the soundtrack of “Cleveland Rocks,” the commercial highlights these team members as they express their love for the city the company calls home. “We are thrilled that our television campaign focusing on our love for the local community has been recognized on a national level,” said Mark Tricano, senior vice president of operations, Northeast Ohio, for JACK Entertainment. “We are extremely proud of this commercial as it puts our team members, who are the heart and soul of JACK, in the spotlight. Their enthusiasm for the city of Cleveland and JACK creates […]
First casino operator to offer in-home loyalty program communications using smart speaker technology JACK Entertainment says “Alexa, welcome to the team,” with the unveiling of the new ClubJACK Skill for Amazon Alexa. The new technology enables ClubJACK members to easily access their current promotional offers and casino promotions through the use of simple voice commands. ClubJACK members at JACK Cleveland Casino and JACK Thistledown Racino can link their ClubJACK accounts to any Alexa-enabled device to receive their information. JACK Entertainment is the first casino operator to offer this feature to guests, as the brand continues to develop ways to provide its rewards club members with innovative and exciting technology. The new ClubJACK Skill for Amazon Alexa joins the brand’s award winning Virtual Players Card by GT Connect, which gives ClubJACK members convenient access to their player’s card, as well as exclusive services on their mobile device. “We pride ourselves on continuously seeking to create fun new ways for consumers to interact with our brand through industry-leading advances and innovation,” said Darlene Monzo, Executive Vice President and Chief Marketing Officer of JACK Entertainment. “By utilizing fresh technology to create the new ClubJACK Skill for Alexa, we believe our […]