First casino operator to offer in-home loyalty program communications using smart speaker technology   JACK Entertainment says “Alexa, welcome to the team,” with the unveiling of the new ClubJACK Skill for Amazon Alexa. The new technology enables ClubJACK members to easily access their current promotional offers and casino promotions through the use of simple voice commands. ClubJACK members at JACK Cleveland Casino and JACK Thistledown Racino can link their ClubJACK accounts to any Alexa-enabled device to receive their information.   JACK Entertainment is the first casino operator to offer this feature to guests, as the brand continues to develop ways to provide its rewards club members with innovative and exciting technology. The new ClubJACK Skill for Amazon Alexa joins the brand’s award winning Virtual Players Card by GT Connect, which gives ClubJACK members convenient access to their player’s card, as well as exclusive services on their mobile device.    “We pride ourselves on continuously seeking to create fun new ways for consumers to interact with our brand through industry-leading advances and innovation,” said Darlene Monzo, Executive Vice President and Chief Marketing Officer of JACK Entertainment. “By utilizing fresh technology to create the new ClubJACK Skill for Alexa, we believe our […]